I have spent twenty years in the retail and management environment. I made it my mission to ensure that I understood how my teams behaved and worked, both individually and together.
Motivation is crucial as a manager and to be an effective motivator you have to know how your team works.
As a direct result of this experience and like many others having a busy working family I have designed my courses around the 2 environments we live in each day; home and work.
We cannot pretend in any way that one does not impact the other. Our brains make decisions intuitively taking in all the various complexities of our lives. Therefore managing change and effectively communicating needs to bear all this in mind.
We are all different and manage change differently so by understanding it ourselves we can help others see the benefits of change.